Privacy Policy

This Privacy Policy applies to all websites operated by Marshalltown Company, which are referred to collectively as “MARSHALLTOWN” or “MARSHALLTOWN website.”  If you are reading this privacy policy it is because the website you reached is a MARSHALLTOWN website.  The Terms of Use for all MARSHALLTOWN websites can be found here. We encourage you to read our Terms of Use.

When you visit a MARSHALLTOWN website, even if you don’t place an order with us, the following information is collected by us or stored on your computer. Having this information helps us analyze and improve our customers’ experience with a MARSHALLTOWN website. 

1.       Your IP Address
2.       Your Browser type and version
3.       Your Operating system type and version
4.       Web pages and other web resources accessed during your time on www.marshalltown.com
5.       The time of day of your interactions with a MARSHALLTOWN website

None of this information allows us to identify you personally. 

We may store one or more “cookies” on your computer to help your browser remember what pages of our site you have visited to make your visit with us more convenient.  For an explanation of the types of cookies our website utilizes, please read cookie policy.

When an individual registers on a MARSHALLTOWN website or places an order through a MARSHALLTOWN website, we collect and retain the following information:

1.       Email
2.       Telephone Number
3.       Name
4.       Billing/Shipping Address
5.       List of products you ordered (item, quantity, price, tax amount, shipping fees, etc.)

This information is used by us to fulfill your order and to have a record for warranty purposes in case you need warranty service.  We do not keep a record of your credit or debit card information; that data is received only by our credit card processor, Stripe, Inc.  We may also use the information collected to advise you of Marshalltown Company products that might interest you or about promotions we offer.  If we send you promotional emails, we will share your email address with the service provider we use to send those emails.  You can opt-out of future email promotions if you wish by clicking on the “unsubscribe” button in any promotional emails we send you.  Team Marshalltown members will continue to receive promotional emails so long as they remain members of Team Marshalltown.

We use the information you give us to fulfill your order, provide warranty service, or alert you to products of interest. We use tracking tools such as Google Analytics, Google Tag Manager and other proprietary tools to track data through cookies, pixels and other IP tracking codes to increase our marketing matrix. We do not sell your information to anyone for any purpose.  If you are ordering from outside the United States, we may refer your order to one of our international stocking distributors closer to your location who can more conveniently fulfill your order or warranty needs.

If you are a company placing an order with us through our website, we may collect and retain additional information in order to set up a company account for you.

If you have any questions about our privacy and data collection policies or related requests, you may contact our Data Manager at marketing@marshalltown.com, or ask to speak to our Data Manager by calling 1-800-888-0127.